About us

Reminders and missed appointments

It is our policy to see patients promptly to avoid waiting times. Although emergencies do arise, over which we have no control, we do ask that patients arrive on time for their appointment. If you are visiting us for the first time, please arrive 10 minutes early so that the necessary forms may be completed.

As a general courtesy, we will confirm your appointments with an automated text or phone message. Please therefore ensure that we have your up to date contact details. If you need to cancel your appointment, please let us know as soon as possible and no later than 24 hours. We reserve the right to charge for missed appointments or where insufficient notice has been given, at the discretion of the Practice Manager.

Accessibility

All our surgeries are on the ground floor with full disabled access throughout.

Emergencies

We understand that occasionally there are dental emergencies and whenever possible we will attempt to offer a same day appointment. If you experience a dental emergency when the surgery is closed, please call NHS Services on 111 for advice. These calls are free from landlines and mobiles.

Complaints

Or aim is to give patients the highest possible standard of service and your comments and compliments are always welcome. In the same manner, we take any concerns or worries you may have very seriously.  We hope that most problems can be sorted out easily and quickly, at the time they arise and with the person concerned.  If your problem cannot be sorted in this way, we operate an official complaints policy which can be downloaded below.

For any dental complaints - please read our Complaints Policy (pdf document - opens in a new window)

General information concerning dentistry regulation can be found on the General Dental Councils website here www.gdc-uk.org (Offsite links open in a new window)

Meet the team

Phillip Cannell

Phillip Cannell

Principal Dentist

GDC NO. 66140

Richard Metcalf

Richard Metcalf

Principal Dentist

GDC NO. 62953

Stephen Franks

Stephen Franks

Dentist

GDC NO. 66155

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Usman Yaqoob

Dentist

GDC NO. 245045

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Rachel Peacock

Dentist

GDC NO. 278406

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Arsalan Fattahi

Dentist

GDC NO. 266998

Liz Mesher

Liz Mesher

Dental Hygienist

GDC NO. 5511

Kay Weller

Kay Weller

Dental Hygienist

GDC NO. 4622

Emily Tennison

Emily Tennison

Dental Hygienist

GDC NO. 302698

Angie Blackshaw

Angie Blackshaw

Nurse / Receptionist

GDC NO. 118672

Lauren Carr

Lauren Carr

Dental Nurse

GDC NO. 302288

Bethany Golaup

Bethany Golaup

Dental Nurse

GDC NO. 311510

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Emma Williams

Dental Nurse Trainee

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Saima Rob

Dental Nurse Trainee

Barbie Ross

Barbie Ross

Practice Manager

GDC NO. 143375

Linda Livermore

Linda Livermore

Receptionist

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Sarah Sleap

Receptionist

Diana Mardell

Diana Mardell

Administration

Why choose us?

Multi Award Winning

Multi Award
Winning

Five Star Customer Service

Five Star
Customer Service

Invisalign Provider

Invisalign
Provider

State Of The Art Facilities

State Of The
Art Facilities

Leading Dental Care

Leading
Dental Care

Patient Reviews

People are talking about us

The biggest compliment we receive is when our patients refer their friends and family to Chalkwell Dental Practice. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Leave us a Google review

Patient reviews

419 Reviews

5.0

10th June 2026

The treatments were explained in great detail. I was made to feel relaxed during the treatment & asked on several occasions if I was ok. At the conclussion it was explained to me clearly what had been done. The surgeon gave me confidence by saying he was pleased with the way it was going & again at the end

RH

Richard Hair

Great 5* service from very experienced dentists. The receptionists are very helpful and lovely.

10th June 2026

I was very satified with ny use of the surgery.

JC

Julietta Cristin

We have been clients of this practice for nearly 40 years. During that time we have received excellent, highly professional service, from the friendly staff. Even though there are dental practices much closer to home we choose to travel the 15 miles to Chalkwell .

7th June 2026

Nice staff, clean premises and everyone is very welcoming. The clinician speaks very through very thoroughly the entire appointment and makes me feel at ease.

7th June 2026

The dentist gave a very friendly and clear explanation of what the treatment entailed

6th June 2026

Very courteous and highly experience staff never ever had a problem with this clinic

4th June 2026

Been with this practice for more years than I can remember and never had any issues. The staff from reception to the practitioners is outstanding.

3rd June 2026

Excellent all round experience

3rd June 2026

Very friendly. Welcoming etc

3rd June 2026

As always, highly satisfactory with excellent care & attention.

3rd June 2026

Rachel was great - 1st time with her, very thorough, good explanations and put me at ease.Liz was also great for 2nd apt (hygiene), really careful and gave good advice.

SK

Samuel Kelly

I highly recommend Chalkwell Dental Practice. I visited today and Sarah on the reception desk was super friendly and helpful, as are all of the reception staff. Barbie, the Practice Manager, took the time to check in with me and ask how I was getting on, as I’m a relatively new patient joining just last year. My dentist, Usman, was very thorough, and explained in detail what I needed to know about my dental health. He used x-rays and a 3D render of my teeth to actually show me why I needed certain work done, which made it easier for me to understand. Emily, my hygienist, was great at putting me at ease, talking me through each step of the cleaning process, and discussed my approach to dental hygiene. Through three visits, I’m really pleased with the progress that I have made together with Emily and am grateful to her for taking the time to explain things simply.

30th May 2026

I wouldn't go to another dentist because Chalkwell dental practice are the best dentists in my experience. I have been going to them for many years and have never had any problems with the treatment or the people there. They are all very kind and friendly and treat me and my family with great respect.

30th May 2026

Very respecful team from reception, dental nurses and hygeiness. The lead nurse knows her job very well excellent knowledge.The practice is so clean and standards are 100%. Its nice to wslk into a calm and welcoming practice.

30th May 2026

Came for my check up and had the new dentist, he was absolutely lovely. Would be more than happy to see him again. The hygienist was also very nice.

DB

Debbie Ball

Such a nice practice.very welcoming soon as you walk in reception staff are so pleasant.i visited the studdent hygeinest today such a nice team very good advice. But overal nothing is no trouble well run practice head nurse is very supportive and all the denist i have seen are and have been top notch 100% would recormend this practice.

23rd May 2026

Very clean, professional and called through on time. Thanks.

22nd May 2026

The dentist always checks thoroughly and listens to any concerns I have, acting accordingly. The hygienist is wonderful- always full of advice, friendly and very good at her job

20th May 2026

Professional and efficient but as always friendly and caring

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